We are here to grow your business

Affinity Business Solutions (P) Ltd. provides quality & cost effective Contact Center solutions to customers in Retail, Customer Service, Travel & Technology Sectors

We can run your business

Customer Service and Sales through Voice, Chat and Email Support

We can grow your revenue

We have a team of experienced sales and customer service executives.

We provide our services wordwide

Our different processes make us interact with the customers all over the world.

We make it possible

Besides running successful call center operations, we at Affinity believe that BPO's are just not about outsourcing or Offshoring. We also believe in leveraging rightshoring as the best approach to gaining efficiencies in the management of business processes. ABSPL utilizes rightshoring as a core element of the service delivery model that it implements for its clients. We incorporate the best practices which we have accumulated over the time in the course of designing service solutions for our esteemed clients.

Services

Our Call center services Includes Lead Generation, Sales, Customer Service, Email Support, Voice Support, Chat Support, Backend Support

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Our Infrastructure

Our high class infrastructure (Power system, Servers, Workstations, IT System) are ready to provide you the best services.


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Why Affinity?

Our Infrastructure, Work Culture, Creative Solutions, Cost Effectiveness and responsive services with the best possible Quality will attract you to choose us.

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Lead generation

Lead generation could work for just about any business. Trends show that lead generation will become even more popular in the future, especially for service oriented businesses.

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Tele Sales

We understand that Telesales reduce the time and expense involved in physically visiting clients for any business. Contacting prospective buyers on the telephone means that you are able to talk to more people in a single day, potentially resulting in more sales than what would be possible by other means. We have an experienced team to generate sales from both your existing clients or from new customers, and can originate from either inbound or outbound

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Customer Service

Customer service is the provision of service to customers before, during and after a purchase and we are capable of doing all these things.


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