Besides running successful call center operations, we at Affinity believe that BPO's are just not about outsourcing or Offshoring. We also believe in leveraging rightshoring as the best approach to gaining efficiencies in the management of business processes. ABSPL utilizes rightshoring as a core element of the service delivery model that it implements for its clients. We incorporate the best practices which we have accumulated over the time in the course of designing service solutions for our esteemed clients.
Our Call center services Includes Lead Generation, Sales, Customer Service, Email Support, Voice Support, Chat Support, Backend Supportread more
Our high class infrastructure (Power system, Servers, Workstations, IT System) are ready to provide you the best services.
Our Infrastructure, Work Culture, Creative Solutions, Cost Effectiveness and responsive services with the best possible Quality will attract you to choose us.read more
Lead generation could work for just about any business. Trends show that lead generation will become even more popular in the future, especially for service oriented businesses.read more
We understand that Telesales reduce the time and expense involved in physically visiting clients for any business. Contacting prospective buyers on the telephone means that you are able to talk to more people in a single day, potentially resulting in more sales than what would be possible by other means. We have an experienced team to generate sales from both your existing clients or from new customers, and can originate from either inbound or outboundread more
Customer service is the provision of service to customers before, during and after a purchase and we are capable of doing all these things.